Part 1:
-'Blue Screen of Death' means there might be a problem with your RAM
-Turn on computer and nothing happens
-The computer comes on, but nothing appears on your monitor.
-Computer can't find C: Drive , your computer might have a bad hard drive.
-Older games won't run on newer versions of Windows.
-Mouse has trouble moving to the left.
-Setup can't find a CD-ROM.
-The task bar has dissapeared.
-Keyboard beeps when you attempt to type.
-The system sends you messages that say your too short on memory.
Part 2:
VIRUS ALERT!!!
insert jump drive into usb port
copy all necessary files to jump drive
install fresh copy of operating system
copy files from jump drive to PC
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1 comment:
Hi Sam:
Hi Breeanne:
Great list of problems 15/15
Each step of model used 5/5
Logical progression 18/25
While you may have solved the problem you didn't really follow the steps of a trouble-shooting model as you were asked to in the instructions for example:
Isolate cause. What could you have done to attempt to isolate the problem?
Formulate a correction. Install anti-virus software
Show client how to do it and update the software
Test the solution--how could have tested to see if this worked?
Overall: 32/45 = 71%
Yaz
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